Opening an Incident Notification in the Responder App
A responder receives notification of an incident to which they have been dispatched on their mobile device.
Opening Incident Notifications
A notification pop-up appears on the mobile device's screen and an audible siren sounds. The mobile device may also vibrate depending on its notification settings. Refer to your mobile devices user guide for assistance on notification settings.
Opening an incident from a pop-up notification
Tap Show to open the incident on your mobile device.
The incident screen displays.
If the mobile app does not open the incident from the notification message, revert directly to the app's Menu to open the incident.
Opening an incident notification from the app menu
- On the Home screen, tap the
(Menu icon). - Tap Incidents and the Incidents list opens.
- From the Incidents list, tap the incident you want to view.
